Privacy Policy

Last Update: June 8, 2020 

This Privacy Policy regulates the processing of personal data that is carried out on the website www.barriosanto.com (hereinafter, also called "website").

The website user should read this Privacy Policy carefully each time they intend to use the website, as it may change without notice (check the update date at the beginning of the text).

The user of the website must carefully read this Privacy Policy, which was drafted clearly and simply, to facilitate their understanding and decide freely and voluntarily if they wish to provide their personal data to Tetribérica. Therefore, the user guarantees to be of legal age and that the data communicated is true, accurate, complete and current, being responsible for any damage or loss, direct or indirect, that may arise as a result of the breach of said obligation.

1. Definition

1.1 By personal data, information of any nature and support, including sound and image, related to an identified or identifiable natural person should be understood. An identifiable person is a person who can identify herself, directly or indirectly, that is, by reference to an identification number or to one or more specific elements of her physical, physiological, psychological, economic, cultural or social identity.

2. Data controller and national supervisory authority

2.1 The entity responsible for the collection and processing of users' personal data, that is, for the categories of data collected, what is their treatment and the purposes for which they are used is Tetribérica SA, taxpayer number 503049590, the physical address where it is established at rua frei Leão de são tomás, 468 b, ervosa, 4785-154 trofa, portugal, telephone number 351 252 490 010 and email geral@tetriberica.com.

2.2 National supervisory authority

The national supervisory authority is the National Data Protection Commission (CNPD): Rua de São Bento, nº 148, 3º 1200-821 LISBOA geral@cnpd.pt

3. Types of personal data and purposes of processing

3.1 Access to the website and navigation: With access to the website, a set of data is automatically collected from the computer, which is temporarily recorded in its own files, and is also automatically deleted after a certain period. The collection of this data has purely technical objectives, such as  be connection setup, system security, technical network administration and website optimization. The personal data collected for this purpose are the following: a) IP address of the requesting processor; b) Date and time of access; c) Name and URL of the downloaded file; d) Volume of data transmitted; e) Indication of whether the transfer was successful; f) Data that identifies the browser software and the operating system; g) Website from which you accessed our website; h) Name of the Internet service provider.

3.2 Contact form: if you want to contact Tetribérica SA. Directly through the website, you must complete the form provided for that purpose, which can be found on the menu at http://barriosanto.com/en/contactos.php. You will be asked for some personal information such as name and email address, location and contact. The collection of this data is only intended to make it possible to respond to your contact and provide you with the information you need.

3.3 Create registration: to create a registration on the website, the user is asked for some personal data, such as name, email address, address, country and tax number, to manage possible online orders and delivery, billing, as well as the applicable guarantees.

3.4 Bulletins: Tetribérica SA. offers the possibility to subscribe to a free newsletter service for visitors to its website. The purpose of this service is to provide its subscribers with relevant information within the areas of interest covered by the services provided by Tetribérica SA .. In order to take advantage of this service, you must necessarily provide your email address. You can unsubscribe from the newsletter service at any time, simply by following the instructions provided at the end of each newsletter.

3.4 Bulletins: Tetribérica SA. offers the possibility to subscribe to a free newsletter service for visitors to its website. The purpose of this service is to provide its subscribers with relevant information within the areas of interest covered by the services provided by Tetribérica SA .. In order to take advantage of this service, you must necessarily provide your email address. You can unsubscribe from the newsletter service at any time, simply by following the instructions provided at the end of each newsletter.

3.5 The User guarantees that the personal data provided to Tetribérica SA. they are true and you are responsible for informing them of any changes.

The user has the right to withdraw their consent at any time, although this right does not compromise the legality of the treatment carried out on the basis of the consent previously granted or the subsequent processing of the same data, on the basis of another legal basis.

The provision of data is mandatory, without which it is not possible to proceed with the conclusion and execution of the purchase and sale contract, being also necessary for processing and information on the status of orders and communication with Clients and for processing information requests. 

Tetribérica SA defines profiles based on information related to its purchases and research. This information is analyzed to identify your consumption profile. This analysis allows Tetribérica SA to send you personalized information appropriate to your profile, to improve your shopping experience. The legal basis applicable to the collection and use of your personal data for the indicated purposes is your consent.

4. Retention period of your data.

The user's personal data will be kept for the period necessary to comply with legal obligations. In the absence of a specific legal requirement, the user's personal data will be stored after the collection of their consent or the last purchase made and if, within this period, they have not withdrawn their consent.

5. Provision of data to third parties.

5.1 Unless otherwise specified, your personal data will not be disclosed to third parties without your explicit consent.

5.2 However, your personal data may be disclosed to external service providers that help Tetribérica SA. in the exercise of their activity as web page hosting services, email, payment processing, shipping and delivery, transportation and payment, brand management and product promotions. These companies only have the personal data necessary for the provision of the service in question, and these entities undertake to process said personal data only and exclusively for the fulfillment of the purposes indicated above.

5.3 In addition, your personal data may be disclosed to third parties to:

Comply with the requirements imposed by law or by the competent governmental or judicial authorities; Satisfy the requirements necessary to initiate or sustain a lawsuit or defense in a lawsuit;

Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and at the formal request of the authorities, in order to prevent fraud against us (anti-fraud services). For more information on the above recipients, please contact geral@tetriberica.com.

6. Storage of your personal data

Personal data collected and processed by Tetribérica SA. They are stored on our servers with limited access, located in controlled facilities. 

7. Data transfers abroad

If the provision of certain services by Tetribérica SA. implies the transfer of personal data of users outside Portugal, Tetribérica SA. It will strictly comply with the applicable legal provisions, that is, with respect to determining the suitability of that country with respect to the protection of personal data and the requirements applicable to such transfers.

8. Security measures

To avoid unauthorized disclosure or access and guarantee the proper use of users' personal data, Tetribérica SA. uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its unauthorized dissemination, loss, misuse, alteration, treatment or access, as well as against any other form of illicit treatment.

For this purpose, in addition to using the HTTP protocol over an additional layer of security that uses the SSL / TLS (HTTPS) protocol, your system encrypts the information to ensure that it does not intercepted when transmitted over the network and has implemented authentication / access control systems (login and password) and the use of firewalls.

9. Cookies

This website uses cookies to improve its service. Some cookies are essential to ensure the functionality provided, while others are designed to improve performance and user experience. You should not continue accessing our website after the cookie alert, if you do not agree with their use. For more information about the cookies used by this website and how to manage and modify them, see our Cookie Policy.

10. Rights of the interested parties

In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request its deletion, oppose its treatment and obtain its limitation or portability to the extent that it is applicable. . You can also object to your data being used for the purpose of creating your customer profile; In this case, you will not be able to take advantage of personalized offers or services. In addition, you can, at any time, request to stop receiving our communications for marketing and advertising purposes

You also have the right to be aware of a breach of your data, if applicable. 

These rights can be exercised by directly contacting Tetribérica SA.

- by mail: rua frei Leão de são tomás, 468 b, ervosa, 4785-154 Trofa, Portugal
-by email: geral@tetriberica.com
 

11. Link to social networks

We allow connection to social networks, but we are not responsible for their privacy and security policies. We recommend that you review them. These are connections to social networks external to Tetribérica SA. subject to their own privacy policies. These networks can record information related to the activities of users on the Internet, including on our website.

We recommend analyzing the conditions of use and the privacy policies of these social networks, to know exactly how they use the personal data of users, as well as the procedure to eliminate or limit the treatment of such data.

12. Children

Tetribérica SA. does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, do not give us personal information. A minor is believed to have transferred personal data to Tetribérica SA. Contact us to do everything possible to delete this personal data from our databases.

13. Applicable law

13.1 In case of controversy or claim of any nature related to this website, Portuguese law will apply, regardless of any conflict of applicable laws. All legal actions or procedures that arise or are related to this Privacy Policy, their validity, application, compliance or non-compliance, or the matter of this Privacy Policy, will be the responsibility of the Portuguese courts, and the user consents and submits to the jurisdiction of these courts in the cases indicated.

In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (RAL) entity.

Alternative consumer dispute resolution (ADR) entities are the entities authorized to carry out the mediation, conciliation and arbitration of consumer disputes in Portugal that are registered in the list of ADR entities provided by Law No. 144/2015.

To consult the list of alternative dispute resolution entities click in http://www.ipai.pt/fotos/gca/i006245_1459446712.pdf

RLL

The European Commission, through Regulation (EU) no. 524/2013 of the European Parliament and of the Council, of May 21, 2013, created the RLL platform for the alternative resolution of disputes between consumers and merchants, related to online sales or service contracts.

 

14. Updates to this Privacy Policy

This Privacy Policy is subject to change. The date of the last update of this document is shown in the "Updated at" heading in the heading of this document. Changes to this Privacy Policy will take effect when posted on the website.

By consenting to this privacy policy, you are giving permission to process your personal data specifically for the identified and selected purposes.

If the consent is legally necessary for the processing of personal data, the interested party has the right to withdraw their consent at any time, although this right does not compromise the legality of the treatment carried out on the basis of the previously granted consent or the subsequent processing of the data. same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which Tetribérica SA. Be a subject. To revoke your consent, you can contact us by letter, telephone or email geral@tetriberica.com.

If the user wishes to file a complaint about the way Tetribérica SA processes their personal data, or how their complaint has been handled, they have the right to file a complaint directly with the supervisory authority.

Control Authority Contacts:

National Data Protection Commission - CNPD, Rua de São Bento, n. 148, 3º, 1200-821 Lisboa, Tel: 351 213928400, Fax: +351 213976832, email: geral@cnpd.pt.

Tetribérica SA. You will be able to create user profiles, which will allow automated decision-making, based on personal characteristics, preferences, behavior history and location. In these cases, the user will have the right to obtain human intervention in the decision, express their point of view and question the decision made by Tetribérica SA.